Frequently Asked Questions
Our Shropshire and Herefordshire parks are open all year. Our opening dates are as follows:
Shropshire
Oxon Hall Touring Park (Shrewsbury) - OPEN ALL YEAR
Ludlow Touring Park (Ludlow) - OPEN ALL YEAR
Stanmore Hall Touring Park (Bridgnorth) - OPEN ALL YEAR
Herefordshire
Poston Mill Touring Park (Herefordshire) - OPEN ALL YEAR
North Wales
Riverside Touring Park (Betws-y-Coed) - closed 3 JAN - 17 FEB
Llanberis Touring Park (Llanberis) - closed 11 JAN - 01 MAR
Some of our touring parks can accept tents, and these are as follows:
Our parks that have grass pitches available for tents*
- Oxon Hall Touring Park (Shrewsbury)
- Ludlow Touring Park (Ludlow)
- Stanmore Hall Touring Park (Bridgnorth)
Our parks that allow backpacker tents**
- Oxon Hall Touring Park (Shrewsbury)
- Ludlow Touring Park (Ludlow)
- Stanmore Hall Touring Park (Bridgnorth)
- Poston Mill Touring Park (Herefordshire)
- Riverside Touring Park (Betws-y-Coed)
*Grass pitches for tents (max. 6 man tents - please provide dimensions on booking).
**Backpacker tents (max. 2m x 1.2m)
Please note all of our touring parks allow trailer tents.
To enquire, please contact our parks directly. All bookings for grass pitches are weather dependent. Grass pitches tend to be pulled out of service from October until April based on weather conditions.
We offer seasonal pitches at Poston Mill Touring Park (Herefordshire), Stanmore Hall Touring Park (Bridgnorth) and Oxon Hall Touring Park (Shrewsbury). We offer summer and winter seasonal touring on specific pitches.
For pricing and other information, please visit our seasonal pitch page.
We often have a waiting list for these pitches, so we would recommend checking as early as you can.
Unfortunately, we don't currently provide gift vouchers.
We offer storage facilities at our Poston Mill Touring Park in Herefordshire. Unfortunately, we don't have the facilities to store touring accommodation at any of our Shropshire or North Wales parks.
Yes, our parks are ideal for dogs, with dog walks available from our Stanmore Hall, Llanberis and Riverside Touring Parks, and dog fields available at our Ludlow, Oxon Hall and Poston Mill Touring Parks. We welcome a maximum of 2 dogs per pitch, and some guests bring other small pets too.
We happily welcome a variety of furry (or feathery) family members at our parks.
To ensure a smooth stay for everyone, we do ask for prior approval for pets other than dogs. Just get in touch with the park you're interested in, and they'll be happy to help.
Once you're all set, remember to keep your pet on a leash or in a carrier for everyone's safety and enjoyment.
We have different types of pitches available depending on the park. You can find a list of these on each park page.
Grass Pitches
All with 240v 16 amp, electric hook-up.
Grass pitches tend to be pulled out of service from October until April based on weather conditions.
Some of our grass pitches can accommodate tents.
Hardstanding
All with 240v 16 amp, electric hook-up on a gravel. Our Poston Mill hardstanding pitches also include water hook-up.
Super Pitches
All with 240v 16 amp, electric hook-up, plus water and grey waste disposal. All on gravel surface.
There is an additional charge for this pitch type.
Supersize 30’ x 40’ Pitches Suitable For RV’s
All with 240v 16 amp, electric hook-up + water and grey waste disposal.
Concrete hardstanding base with 25% more space than a basic pitch for larger RVs.
Available at:
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Ludlow Touring Park (Ludlow)
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Oxon Hall Touring Park (Shrewsbury)
Adult-Only Pitches
For that extra bit of peace and quiet, we have adult-only pitches available at:
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Oxon Hall Touring Park (Shrewsbury)
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Ludlow Touring Park (Ludlow)
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Stanmore Hall Touring Park (Bridgnorth)
You can find more information on our adult-only pitches here.
- Awnings (sun canopies are free and all awnings must be attached to your unit. Gazebos and event shelters are not permitted for safety reasons).
- Pup Tents (excludes Llanberis Touring Park) - (Max 1m x 1m. Due to fire regulations, no sleeping in pup tents is allowed).
- Dogs (max 2 per pitch).
- Extra Car (in addition to your accommodation, one vehicle is permitted on the pitch at no additional cost. Commercial and sign-written vehicles may be asked to park in the car park.).
- Trailer (may be asked to park in the car park).
- Extra Adults/ Children (guests not staying for the full duration of the booking cannot be booked online).
If you would like to book a specific pitch, we ask that you book far in advance and either mention it to our Park Managers on booking or add a note into the ' Special Requests' box when booking online. We can't guarantee it, but we will try our best to accommodate you!
If the dates appear fully booked on our online booking system, please call our park as they may still be able to book you in. If we are full, the park may be able to add you to a cancellation list. We do advise not to fully depend on a cancellation being made.
Unfortunately, we can't accept Caravan & Motorhome Club vouchers.
We like to think our parks are family-friendly and somewhere where our guests can 'get away from it all' and enjoy some peace and quiet. For these reasons, there may be restrictions on bookings from all male or all female parties of over 4 people (e.g. hen parties & stag dos).
We can accommodate groups of up to 4 pitches. One guest can make the reservation, but we do ask that each guest provide us with their contact details.
If booking online, please enter the details of the person who will be staying on each pitch, along with their correct contact information.
If you would like to book adjacent pitches, we ask that you mention it to our Park Managers on booking or add a note into the ' Special Requests' box when booking online. We also suggest booking in advance. We can't guarantee any requests, but we will try our best!
We do ask for a deposit of £10 per night when booking. Deposits are non-refundable.
Please see our cancellation policy for more information.
If you have made your booking online, you will shortly receive a booking notification by email. All bookings have to be confirmed by our Park Managers, after which you will receive a booking confirmation email. If you haven’t received a confirmation email within 24 hours, please get in touch with the park.
You can find your booking reference number on your booking confirmation.
A discount is available for all Caravan & Motorhome Club/ Camping & Caravanning Club members with the production of a valid membership card. Just enter your membership number or quote this over the phone when booking online.
The discount can be applied to existing bookings by contacting the park. However, no refunds will be provided once the remaining balance payment has been made or the total remaining balance equals less than the total discount.
Please note that you must provide proof of your membership on arrival. Not providing this will alter your remaining balance.
We do offer a loyalty card scheme. On your visit to a Morris Leisure park, you will receive a loyalty card. For every 12 nights you spend across our parks, you will be rewarded with one free night.
Please present this card at reception on each visit to claim your stamps, or when you wish to claim your free night. Unfortunately, we cannot provide stamps for nights acquired from previous bookings.
To obtain a free night, a completed card must be present. You may also acquire a free night by booking 12 or more consecutive nights. Any free nights cannot be redeemed during Bank Holidays, and our loyalty scheme cannot be used in conjunction with some offers. Please check our T&C’s for more information.
We do run offers throughout the year. We will post these on the homepage of our website and on our offers page, as well as on our social media and in our email newsletters.
The voucher/discount codes must be presented on booking or payment of your remaining balance to qualify and are only valid before the offer ends. Please note that promotion codes can only be used once per transaction/ stay. The codes cannot be used in conjunction with any other promotion or offer, including our loyalty scheme. Please check each offer for full T&C’s.
The minimum number of nights you can book differs between dates and parks, so we recommend entering your dates into the booking widget on our website to check availability.
Simply enter the code when booking online or quote this to our Park Managers when booking over the phone, or when paying your remaining balance.
If you would like to stay at the park for more than 28 consecutive days, please contact the park directly.
If you have not yet paid your remaining balance, please contact the park directly where you made the booking and our Park Managers will be able to help apply the discount.
Please note that discount codes cannot be used if a remaining balance has been paid. Please check the offer T&C’s for more information.
You can check out the latest offers and membership discounts on our offers page, or when you sign up for our emails we will keep you up to date with all of our latest offers.
You should also have received a loyalty card when staying with us to collect stamps for a free night.
Please refer to our cancellation policy.
All of our parks, excluding Llanberis Touring Park and Poston Mill Touring Park (Herefordshire), have a late-night arrivals area for any guests planning to arrive after 8pm to help prevent disturbance to other guests. Please inform the park in advance if you expect to arrive after hours.
Yes, please call or email the park you’re intending to stay at and they will be able to assist further.
We know that people’s needs change, and we want to give you the best experience we can. If you decide to change your booking, we’ll try our best to meet your requirements. Unfortunately, what you want may cost more, and will be subject to availability, so please bear this in mind when requesting changes to your booking.
We will always try to accommodate changes to your park or dates, but please note that if changing your park or your dates isn’t possible and is within 48 hours before your due arrival (and you do not wish to keep your original booking), this will count as a cancellation.
Please email the park directly.
You can add extra guests to your booking as long as it does not exceed the maximum capacity of six persons per pitch.
To update your contact details on your booking, please email the park directly with full details of the amendments.
If any amendments are made to your booking, you should receive another booking confirmation.
Check-in is from 1 pm. If you can’t get to us before 5 pm (6 pm on Fridays), we ask that you inform us in advance as the reception may be closed. The latest you can check on your pitch is 8 pm. We do have a late arrivals pitch at most of our sites (excluding Llanberis and Poston Mill) with electric hook-up for anyone who arrives after this time to prevent disturbing other guests.
We ask that your remaining balance is paid 48 hours in advance of your arrival date. When you arrive on-site, you will need to come into reception and check in. On check-in, please bring your Caravan & Motorhome Club/ Camping & Caravanning Club to receive your discount. You don't need to print your booking confirmation, so don't worry about bringing this with you.
In addition to your accommodation, one vehicle is permitted on the pitch at no additional cost. Commercial and sign-written vehicles may be asked to park in the car park. Additional vehicles are chargeable at £3 per night and will usually have to be kept in our visitor car park.
Yes, there are some site rules you need to be aware of before you stay.
By following these simple rules, you can contribute to a positive and enjoyable experience for everyone at the park.
Commercial or working vehicles, including large vans may be asked to park in our visitor car park. If you would like to check if your vehicle is classed as commercial, please contact the park directly.
Yes, the pitch allows for one vehicle. Additional vehicles are chargeable at £3 per night and will usually have to be kept in our visitor car park. We regret that sign written/ commercial vehicles are not allowed on the park and may be asked to park in our visitor car park.
Yes, but like most parks we do charge a small fee of £1.50, and your awning and guy ropes have to be within your own pitch.
You can use an awning for extra sleeping accommodation, provided the main outfit is occupied and the number of people on the pitch does not exceed the maximum occupancy of 6 people.
Your confirmed price won't change, but any modifications to your booking may affect the cost.
We aim to put pitches on sale in mid-September to book online or over the phone for the following year, and will update our email subscribers and social media followers when these are live.
Yes, you can! We just ask that all visitors report to reception and leave the Park before 10:00 pm. Visitors’ vehicles are subject to a £3 per day charge and must park in the car park.
Barbeques are allowed on site, but open fires and fire pits are not. We ask that barbecues are raised off the ground enough to reduce fire risk and avoid grass damage; please ask reception for bricks if required.
Unfortunately, we're unable to allow guests to bring their own generators.
We offer free Wi-Fi across all our parks (excluding Bow House Country Park).
You can access the Wi-Fi by clicking on the park's Wi-Fi and inputting the password, which will be attached to your site map. Simply connect to the Wi-Fi and follow the on-screen instructions.
Yes, in our information rooms there are lots of leaflets and guides on things to see and do, and our staff are always happy to help.
We cannot guarantee a good phone signal at our parks due to the rural locations. Signal strength may also vary depending on the network provider.
No, the pitch fee covers the use of all pitch services.
You will not find a clubhouse on the parks, as our customers value peacefulness.
All of our shower and toilet blocks are heated.
All of our toilet blocks are open 24 hours. We have limited facilities (no showers or laundry) for a short amount of time each day to allow for the facilities to be cleaned.
Irons are available within the laundry rooms.
All of our holiday parks have laundry rooms (except Bow House Country Park), allowing you to pack lighter for longer stays.
Unfortunately we do not have any secure bike storage areas on any of our parks.
We ask that you leave the site before 12 pm on the day of your departure.
We’re excited to announce there are now two EV charging points at Ludlow Touring Park! We're committed to sustainability and hope to be bringing this option to our other parks soon.
In the meantime, if you're staying at one of our other parks and need to charge your EV, just ask our friendly staff for information on nearby charging stations. To ensure everyone has a safe stay, we kindly ask guests not to charge any EV vehicles on their pitches.
Pitches should be vacated between 8:30 am and 12 noon on the day of departure.
If you would like to check out late (between 12 noon - 5:00 pm), please ask our Park Managers before 11 am on the morning of your departure. Please note; this cannot be guaranteed and is dependent on occupancy. There is a late departure charge of £10.
You can make another booking when you are at the park, just ask at reception and they'll make the booking for you.
If you have a complaint, we do recommend that you pass this on to our Park Managers as soon as you can. They will be happy to deal with it immediately so you can enjoy the rest of your stay. If you would like to make a complaint after your departure, please email info@morris-leisure.co.uk.
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Visit your preferred park
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View our range of holiday homes
We offer a diverse range of holiday homes to suit every taste and budget. Browse our selection and find the perfect space to make your own.
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Pay a 10% deposit
Once you've found your ideal holiday home, a simple 10% deposit makes it yours! No need for lengthy mortgages or complex paperwork.
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Sign the license agreement based on BHHPA standards
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Pick up your keys
… and unlock the door to your very own holiday haven.
Contact us today and schedule your park visit!
To secure a holiday home we will normally ask for a 10% deposit. Once we receive this deposit, we immediately take the holiday home off the market and it will be reserved for you. We will work with you on a suitable timescale for the completion of your purchase.
We may be able to site your holiday home on an available plot of your choosing, but this is subject to availability. If you have a plot in mind, don’t hesitate to discuss this further with the park’s team.
Site Fees and Rates
Site fees are billed once a year and include water and TV connection, ground maintenance, use of facilities, and security.
Please note: Rates are invoiced separately at our Poston Mill Park.
Additional Costs to Budget For
Gas and electricity: Your gas and electricity consumption will be billed twice a year. We purchase electricity on the forward market on a commercial basis, allowing us to typically offer more competitive rates than you would find at your main residence. Please note that we do not profit from the reselling of electricity.
Drain Down and Reconnection: To prevent water damage to your holiday home, we strongly recommend draining it down at the end of the season and arranging for reconnection at the beginning of the season. Our team at the park can provide recommendations for contractors to perform these tasks or you can arrange them yourself.
Gas Safety: A gas safety check or service must be completed by a GAS SAFE engineer annually. The team at our parks can recommend qualified engineers for this service.
Insurance: New-for-old insurance is required for your holiday home each year. We can arrange your insurance through Compass Insurance. For more information, please click here.
Wi-Fi: Park Wi-Fi is provided at our Oxon Hall, Ludlow, and Riverside parks but due to the nature of the construction of static holiday homes, a landline connection is more reliable and may be something you wish to budget for.
Finance is available subject to status and criteria from a recommended third party lender.
Site fees vary depending on park location and plot type. To discover the exact pricing for your preferred setting, simply visit the dedicated park pages.
Once you've chosen your dream plot, note down the corresponding due date for the upcoming season's site fees:
Oxon Hall: 2nd January
Riverside: 1st March
Bow House: 1st March
Ludlow: 16th March
Poston Mill: 31st December
The holiday home will be yours to enjoy throughout the year whenever the park is open - for both short breaks and longer stays. There's no need to book ahead, and all your home comforts will be ready and waiting. The park season dates are as follows:
|
Park |
Opens |
Closes |
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Oxon Hall Holiday Home Park (Shrewsbury) |
16th March |
7th January |
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Riverside Holiday Home Park (Betws-y-Coed) |
1st March |
31st October |
|
Bow House Country Park (Bishop's Castle) |
1st March |
31st January |
|
Ludlow Holiday Home Park (Ludlow) |
16th March |
7th January |
|
Poston Mill Holiday Home Park (Herefordshire) |
1st March |
2nd January |
Yes. It’s your holiday home and you can invite close family and friends to visit and stay with you as long as the park is informed prior to arrival. However, commercial subletting is not permitted.
You can use your holiday home for short breaks and longer holidays but it cannot be used as your main residence as this would breach the park's site licence. None of our Holiday Home Parks are residential parks and therefore holiday homes cannot be occupied as permanent residences. All holiday home owners must have a European residence and an alternate address where council tax is paid.
To maintain a high standard of quality and appearance, the permitted age limit for all static holiday homes on the park is 15 years from the date of origin and 25 years for lodges.
Our holiday home parks are owner-exclusive which means that unfortunately, holiday homes aren’t available for hire.
We are looking into offering some holiday lets at our Poston Mill park so watch this space!
Yes – you are welcome to sell your holiday home privately or we may give you the option to sell it back to ourselves. If the holiday home is not suitable for resale, our team will advise you on alternative methods of selling.
As an owner of a static holiday caravan situated on a UK park it is not mandatory, as long as you have a valid TV licence at your main residence. However, this is on the understanding that the TV in your main residence will not be in use at the same time as the TV in your static caravan.
The council tax is included in your yearly site fee.
All holiday homes are owner-occupied. Owners can come and go as they please, and their friends and family are also welcome to stay. No owners are permitted to sublet their holiday home, as our number one priority is to make owners feel safe, comfortable, and relaxed. It gives you the peace of mind of knowing that the caravan is being looked after and saves on potential cleaning and maintenance costs. We also want you to have complete freedom as to when you want to use it and to create an atmosphere of mutual consideration.
Simply get in touch with us, and we'll be happy to help. We look forward to hearing from you.
If we haven’t answered your query, don’t hesitate to get in touch with our friendly team with your enquiry and we will be more than happy to assist you.
